Support Manager


What’s in it for you!

  • A very FLEXIBLE lifestyle

  • Be compensated well to support your personal lifestyle

  • Grow as a Support Manager, building a system from the ground up.

We’ve place numerous engineers with this client and have received stellar feedback on their experience,

The Client

Our client has grown to become one of the most successful retail sellers of equipment in the United States, and they are on the grow!

This is a great opportunity to join a company driving significant growth.  A 63 million dollar company a few years ago, they’ve grown to half a billion in 2023 and are set to achieve $1B in sales by 2025, through organic growth and acquisition.

Through a multi-channel, multi-brand e-commerce presence, their online business represents a significant amount of the company’s total annual revenue.

As they continue to grow, they are looking for a Support Manager, who has experience building a modern Help Desk system with KPI’s, SLA’s, Phone Queues, etc.

Tonka Source is working directly with the CTO, as well as the Director of IT to search for and recruit the best candidate for this position.

The Role

You will interact with the CTO, Director of IT, and others to identify, prioritize, plan, and implement the build out of a modern help desk team and ticketing system.

What They Offer

  • Ongoing flexible remote working environment
  • Very rapid growth, room for career advancement
  • 401k
  • Health | Life Insurance
  • 3% annual bonus

Find out MORE

Let’s have a 10 min phone call (not an interview), to learn more about this opportunity

  • I know you’re busy, don’t want to waste your time
  • Let me tell you about the role, the culture, the manager, the team, and the compensation
  • Decide if it’s in your wheelhouse and if this is something worth talking to the manager about.